We hope you are happy with your order and will do our best to ensure you are fully satisfied. If for any reason you are unhappy with your items then please contact us. You can return items in perfect, unused condition within 14 days for a replacement or a full refund (less the postage costs). Items returned which are not defective or faulty will be returned to us at your own cost with adequate insurance to cover against loss or damage, we do not accept responsibilty for returns which are lost or damaged in transit.

When receiving courier deliveries please check for parcel damage before signing the acceptance form. If the parcel is damaged please sign and write ‘damaged’ on the form or if the damage is extensive please refuse delivery.

If the goods are damaged in-transit or faulty, please notify us within 7 days of receiving them. Keep all the packaging material and arrange to have the item returned to us. You will be given the option to have the product replaced at no charge to you on a convenient date or to have a full refund. This does not affect your statutory rights.